Return & Refund Policy

Last Updated: August 18, 2026

1. Perishable Goods

Due to the nature of our products (groceries, meat, etc.), we generally do not accept returns on perishable items unless they are damaged or incorrect.

2. Damaged or Incorrect Items

If you receive a damaged or incorrect item, please notify us immediately upon delivery. We will arrange for a replacement or a refund.

3. Refund Process

Approved refunds will be processed within 5-7 business days to your original payment method.

4. Cancellation

Orders can be cancelled before they are dispatched. Once an order is out for delivery, cancellation may not be possible or may incur a fee.

5. Contact Us

For any refund-related queries, please reach out to our support team through the 'Help & Support' section.